OPRIDRUN_CNTL_IDPrompt Table: SP_BU_RC_NONVW
Prompt Table: RC_CTD_CAT_F_VW
Prompt Table: RC_CTD_TYP_F_VW
Prompt Table: RC_STATUS_TBL
Prompt Table: RC_ASSIGN_VW4
Prompt Table: RC_CTD_DET_F_VW
RUN_RCC1007(SQL Table) |
Index Back |
|---|---|
HelpDesk Case By Cat/Type/DetRun Control Record for HelpDesk Case By Cat/Type/Det Report |
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
|---|---|---|---|---|
| 1 | OPRID |
Character(30) | VARCHAR2(30) NOT NULL | A user's ID (see PSOPRDEFN). |
| 2 | RUN_CNTL_ID |
Character(30) | VARCHAR2(30) NOT NULL | Run Control ID |
| 3 | BUSINESS_UNIT | Character(5) | VARCHAR2(5) NOT NULL |
Business Unit
Prompt Table: SP_BU_RC_NONVW |
| 4 | RC_CATEGORY | Character(5) | VARCHAR2(5) NOT NULL |
CallCenter Category. Used in HD.
Prompt Table: RC_CTD_CAT_F_VW |
| 5 | RC_TYPE | Character(5) | VARCHAR2(5) NOT NULL |
Specialty type. Used on HD case.
Prompt Table: RC_CTD_TYP_F_VW |
| 6 | RC_STATUS | Character(5) | VARCHAR2(5) NOT NULL |
Case Status
Prompt Table: RC_STATUS_TBL |
| 7 | PERSON_ID | Character(15) | VARCHAR2(15) NOT NULL |
Person ID
Prompt Table: RC_ASSIGN_VW4 |
| 8 | RC_DETAIL | Character(5) | VARCHAR2(5) NOT NULL |
Detail field on HD Case. Used in Quick Code.
Prompt Table: RC_CTD_DET_F_VW |