RUN_CASESBYCUST(SQL Table) |
Index Back |
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Cases for Crystal ReportsThis is a Crystal Report Run Control table for Case |
# | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
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1 | OPRID | Character(30) | VARCHAR2(30) NOT NULL | A user's ID (see PSOPRDEFN). |
2 | RUN_CNTL_ID | Character(30) | VARCHAR2(30) NOT NULL | Run Control ID |
3 | BUSINESS_UNIT | Character(5) | VARCHAR2(5) NOT NULL |
Business Unit
Prompt Table: SP_BU_RC_NONVW |
4 | FORECAST_ID | Character(15) | VARCHAR2(15) NOT NULL |
Forecast Name
Prompt Table: RSF_FCAST_ID |
5 | FORECAST_CATEGORY | Character(1) | VARCHAR2(1) NOT NULL |
Forecast Category
R=Revenue Forecast S=Shadow Forecast |
6 | TIMEFRAME_PERIOD | Character(32) | VARCHAR2(32) NOT NULL |
Time Frame
Prompt Table: RSF_FCAST |
7 | FORECAST_TYPE | Character(10) | VARCHAR2(10) NOT NULL |
Type of forecast, eg 'Open' or 'closed'
Prompt Table: RSF_FCAST_TYPE |
8 | NAME1 | Character(50) | VARCHAR2(50) NOT NULL |
Generic 50 character name field for storing names.
Prompt Table: RC_CUST_TYPE_VW |
9 | PRODUCT_ID | Character(18) | VARCHAR2(18) NOT NULL |
Product ID
Prompt Table: PROD_ITEM |
10 | FROM_DATE | Date(10) | DATE NOT NULL | From Date |
11 | THRU_DATE | Date(10) | DATE NOT NULL | Through Date |
12 | RC_PRIORITY | Character(5) | VARCHAR2(5) NOT NULL |
Case Priority
Prompt Table: RC_PRIORITY_TBL |
13 | RC_STATUS | Character(5) | VARCHAR2(5) NOT NULL |
Case Status
Prompt Table: RC_STATUS_TBL |
14 | CASE_TYPE | Character(5) | VARCHAR2(5) NOT NULL |
Case Type
Prompt Table: RC_CASETYPE_TBL |
15 | RC_CATEGORY | Character(5) | VARCHAR2(5) NOT NULL | CallCenter Category. Used in HD. |
16 | RC_DETAIL | Character(5) | VARCHAR2(5) NOT NULL | Detail field on HD Case. Used in Quick Code. |
17 | RC_FREQ_USED_FLAG | Character(1) | VARCHAR2(1) NOT NULL | Frequently used flag. |
18 | RC_BUS_PROCESS_ID | Character(15) | VARCHAR2(15) NOT NULL | Business Process ID used in Business Process tracking. |
19 | REGION | Character(30) | VARCHAR2(30) NOT NULL | This field is used to identify the Sales Region. |
20 | REGION_ID | Character(15) | VARCHAR2(15) NOT NULL | This field stores the region id value. |
21 | ROW_ADDED_DTTM | DateTime(26) | TIMESTAMP | This is a datetime field for record creation. |
22 | SETID | Character(5) | VARCHAR2(5) NOT NULL |
This field is used to store the value of SetID on various setup tables.
Prompt Table: SP_SETID_NONVW |
23 | RC_SOLVED_COUNT | Number(6,0) | INTEGER NOT NULL |
Solved Count Field in Solution
Default Value: 10 |
24 | SOLUTION_ID | Number(15,0) | DECIMAL(15) NOT NULL | Solution ID |
25 | STATUS | Character(1) | VARCHAR2(1) NOT NULL |
Status Indicator
A=Active I=Inactive |
26 | TERRITORY_ID | Character(20) | VARCHAR2(20) NOT NULL | Territory ID |
27 | CASE_ID | Number(15,0) | DECIMAL(15) NOT NULL | Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table. |
28 | AGREEMENT_TYPE | Number(9,0) | DECIMAL(9) NOT NULL | This field represents the type of the agreement. |
29 | ASSIGNED_TO | Character(15) | VARCHAR2(15) NOT NULL |
This is a field to store assignment information.
Prompt Table: RC_ASSIGN_VW |
30 | CASE_CONTACT | Character(15) | VARCHAR2(15) NOT NULL |
Contact Identifier for Treasury Contacts
Prompt Table: RC_CNT_PHD_VW2 |
31 | CURRENCY_CD | Character(3) | VARCHAR2(3) NOT NULL |
This field stores the Currency Code value.
Default Value: USD Prompt Table: CURRENCY_CD_TBL |
32 | CUSTOMER | Character(10) | VARCHAR2(10) NOT NULL | Flag for Consumer or Company |
33 | CUSTOMER_ID | Character(15) | VARCHAR2(15) NOT NULL | Uniquely identifies an organizational entity that purchases goods or services from the enterprise. Represents the sold-to customer which is the customer organization that places orders. The CUST_ID may or may not be the same as the identifiers for the bill-to and ship-to locations. |
34 | CUSTOMER_TYPE | Character(1) | VARCHAR2(1) NOT NULL |
Customer Type
1=User 1 2=User 2 3=User 3 4=User 4 |
35 | FIRST_NAME | Character(30) | VARCHAR2(30) NOT NULL | First Name |
36 | LAST_NAME | Character(30) | VARCHAR2(30) NOT NULL | Last Name |
37 | OPPORTUNITY_ID | Character(15) | VARCHAR2(15) NOT NULL |
Opportunity ID
Prompt Table: RSF_OPPORTUNITY |
38 | CUST_ID | Character(15) | VARCHAR2(15) NOT NULL |
Customer ID
Prompt Table: RC_CUST_VW |
39 | PERSON_ID | Character(15) | VARCHAR2(15) NOT NULL |
Person ID
Prompt Table: RC_ASSIGN_VW |
40 | NAME | Character(50) | VARCHAR2(50) NOT NULL |
Name
Prompt Table: RC_WORKER_VW |