RUN_CASESBYCUST

(SQL Table)
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Cases for Crystal Reports

This is a Crystal Report Run Control table for Case

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 OPRID Character(30) VARCHAR2(30) NOT NULL A user's ID (see PSOPRDEFN).
2 RUN_CNTL_ID Character(30) VARCHAR2(30) NOT NULL Run Control ID
3 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit

Prompt Table: SP_BU_RC_NONVW

4 FORECAST_ID Character(15) VARCHAR2(15) NOT NULL Forecast Name

Prompt Table: RSF_FCAST_ID

5 FORECAST_CATEGORY Character(1) VARCHAR2(1) NOT NULL Forecast Category
R=Revenue Forecast
S=Shadow Forecast
6 TIMEFRAME_PERIOD Character(32) VARCHAR2(32) NOT NULL Time Frame

Prompt Table: RSF_FCAST

7 FORECAST_TYPE Character(10) VARCHAR2(10) NOT NULL Type of forecast, eg 'Open' or 'closed'

Prompt Table: RSF_FCAST_TYPE

8 NAME1 Character(50) VARCHAR2(50) NOT NULL Generic 50 character name field for storing names.

Prompt Table: RC_CUST_TYPE_VW

9 PRODUCT_ID Character(18) VARCHAR2(18) NOT NULL Product ID

Prompt Table: PROD_ITEM

10 FROM_DATE Date(10) DATE NOT NULL From Date
11 THRU_DATE Date(10) DATE NOT NULL Through Date
12 RC_PRIORITY Character(5) VARCHAR2(5) NOT NULL Case Priority

Prompt Table: RC_PRIORITY_TBL

13 RC_STATUS Character(5) VARCHAR2(5) NOT NULL Case Status

Prompt Table: RC_STATUS_TBL

14 CASE_TYPE Character(5) VARCHAR2(5) NOT NULL Case Type

Prompt Table: RC_CASETYPE_TBL

15 RC_CATEGORY Character(5) VARCHAR2(5) NOT NULL CallCenter Category. Used in HD.
16 RC_DETAIL Character(5) VARCHAR2(5) NOT NULL Detail field on HD Case. Used in Quick Code.
17 RC_FREQ_USED_FLAG Character(1) VARCHAR2(1) NOT NULL Frequently used flag.
18 RC_BUS_PROCESS_ID Character(15) VARCHAR2(15) NOT NULL Business Process ID used in Business Process tracking.
19 REGION Character(30) VARCHAR2(30) NOT NULL This field is used to identify the Sales Region.
20 REGION_ID Character(15) VARCHAR2(15) NOT NULL This field stores the region id value.
21 ROW_ADDED_DTTM DateTime(26) TIMESTAMP This is a datetime field for record creation.
22 SETID Character(5) VARCHAR2(5) NOT NULL This field is used to store the value of SetID on various setup tables.

Prompt Table: SP_SETID_NONVW

23 RC_SOLVED_COUNT Number(6,0) INTEGER NOT NULL Solved Count Field in Solution

Default Value: 10

24 SOLUTION_ID Number(15,0) DECIMAL(15) NOT NULL Solution ID
25 STATUS Character(1) VARCHAR2(1) NOT NULL Status Indicator
A=Active
I=Inactive
26 TERRITORY_ID Character(20) VARCHAR2(20) NOT NULL Territory ID
27 CASE_ID Number(15,0) DECIMAL(15) NOT NULL Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.
28 AGREEMENT_TYPE Number(9,0) DECIMAL(9) NOT NULL This field represents the type of the agreement.
29 ASSIGNED_TO Character(15) VARCHAR2(15) NOT NULL This is a field to store assignment information.

Prompt Table: RC_ASSIGN_VW

30 CASE_CONTACT Character(15) VARCHAR2(15) NOT NULL Contact Identifier for Treasury Contacts

Prompt Table: RC_CNT_PHD_VW2

31 CURRENCY_CD Character(3) VARCHAR2(3) NOT NULL This field stores the Currency Code value.

Default Value: USD

Prompt Table: CURRENCY_CD_TBL

32 CUSTOMER Character(10) VARCHAR2(10) NOT NULL Flag for Consumer or Company
33 CUSTOMER_ID Character(15) VARCHAR2(15) NOT NULL Uniquely identifies an organizational entity that purchases goods or services from the enterprise. Represents the sold-to customer which is the customer organization that places orders. The CUST_ID may or may not be the same as the identifiers for the bill-to and ship-to locations.
34 CUSTOMER_TYPE Character(1) VARCHAR2(1) NOT NULL Customer Type
1=User 1
2=User 2
3=User 3
4=User 4
35 FIRST_NAME Character(30) VARCHAR2(30) NOT NULL First Name
36 LAST_NAME Character(30) VARCHAR2(30) NOT NULL Last Name
37 OPPORTUNITY_ID Character(15) VARCHAR2(15) NOT NULL Opportunity ID

Prompt Table: RSF_OPPORTUNITY

38 CUST_ID Character(15) VARCHAR2(15) NOT NULL Customer ID

Prompt Table: RC_CUST_VW

39 PERSON_ID Character(15) VARCHAR2(15) NOT NULL Person ID

Prompt Table: RC_ASSIGN_VW

40 NAME Character(50) VARCHAR2(50) NOT NULL Name

Prompt Table: RC_WORKER_VW