RC_BAKPGSTAT_VL

(SQL View)
 Index Back

PG Backlog by Status

A view showing provider group case backlog by status.

SELECT A.BUSINESS_UNIT , A.RC_MANAGER , A.RC_STATUS ,D.LANGUAGE_CD , D.RC_SHORT_DESCR FROM PS_RC_PGMGRCASE_VW A , PS_RC_STATUS_TBL B , PS_RC_STATUS_LNG D WHERE B.SETID = ( SELECT C.SETID FROM PS_SET_CNTRL_REC C WHERE C.SETCNTRLVALUE = A.BUSINESS_UNIT AND C.RECNAME = 'RC_STATUS_TBL') AND A.RC_STATUS = B.RC_STATUS AND B.SETID=D.SETID AND B.RC_STATUS=D.RC_STATUS

  • Related Language Record for RC_BAKPGSTAT_VW

    • # PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
    1 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit
    2 RC_MANAGER Character(15) VARCHAR2(15) NOT NULL Call Center Manager. Used in call center business unit setup.
    3 RC_STATUS Character(5) VARCHAR2(5) NOT NULL Case Status
    4 LANGUAGE_CD Character(3) VARCHAR2(3) NOT NULL Language Code
    5 RC_SHORT_DESCR Character(20) VARCHAR2(20) NOT NULL Short Description. Used on may CallCenter set-up tables