CTI_PERSONAL

(SQL Table)
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CTI Agent

CTI Agent

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 OPRID Character(30) VARCHAR2(30) NOT NULL A user's ID (see PSOPRDEFN).
2 CTI_AUTOLOGOUT Character(3) VARCHAR2(3) NOT NULL Logout when console is closed

Y/N Table Edit

3 CTI_ASKFORREASON Character(3) VARCHAR2(3) NOT NULL Pop up window for reason code

Y/N Table Edit

4 CTI_CALLCOMMENT Character(3) VARCHAR2(3) NOT NULL Call Comments field on console

Y/N Table Edit