SP_BURCSWLCLSVW(SQL View) |
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LNG for Support SS BU's CLSBusiness Unit prompt for Support Self-Service Create a case. You can only choose business units that use the same customer setid. Specific for an oprclass. Language view. SVC002 - 6/28/2012 - ADDED RC_CASE_SS |
SELECT DISTINCT A.SETID , B.MARKET , B.DISP_TMPL_FAM_CD , D.OPRCLASS , B.BUSINESS_UNIT , C.LANGUAGE_CD , B.PNLGRPNAME , C.RC_DESCR_SS FROM PS_SET_CNTRL_REC A , PS_BUS_UNIT_RC_DEF B , PS_BUS_UNITTBL_RCL C , PS_SEC_BU_CLS D , PS_BUS_UNIT_TBL_RC E , PS_BUS_UNIT_RC_RDT F WHERE B.BUSINESS_UNIT = A.SETCNTRLVALUE AND (B.PNLGRPNAME = 'RC_CASE_SW_SS_RPT' OR B.PNLGRPNAME ='RC_CASE_SS') AND A.RECNAME = 'BC' AND C.BUSINESS_UNIT = B.BUSINESS_UNIT AND D.BUSINESS_UNIT = B.BUSINESS_UNIT AND E.BUSINESS_UNIT = B.BUSINESS_UNIT AND E.BU_STATUS = '1' AND C.RC_DESCR_SS <> ' ' AND B.BUSINESS_UNIT = F.BUSINESS_UNIT AND B.DISP_TMPL_FAM_CD = F.DISP_TMPL_FAM_CD |
# | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
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1 | CUSTOMER_SETID | Character(5) | VARCHAR2(5) NOT NULL | Customer SETID |
2 | MARKET | Character(3) | VARCHAR2(3) NOT NULL | Market |
3 | DISP_TMPL_FAM_CD | Character(30) | VARCHAR2(30) NOT NULL | Display Template Family Code |
4 | OPRCLASS | Character(30) | VARCHAR2(30) NOT NULL | Operator Class |
5 | BUSINESS_UNIT | Character(5) | VARCHAR2(5) NOT NULL | Business Unit |
6 | LANGUAGE_CD | Character(3) | VARCHAR2(3) NOT NULL | Language Code |
7 | PNLGRPNAME | Character(18) | VARCHAR2(18) NOT NULL | Component Name |
8 | RC_DESCR_SS | Character(30) | VARCHAR2(30) NOT NULL | Description to be shown on Self-Service Pages |