SP_BURC_BNONVW

(SQL View)
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Call Center Business Units

Security view used by call center to get all business units registered on support cases which exist on Business unit definition for call center and field service.

SELECT DISTINCT A.BUSINESS_UNIT , B.DESCR FROM PS_BUS_UNIT_TBL_RC A , PS_BUS_UNIT_TBL_FS B WHERE A.BUSINESS_UNIT = B.BUSINESS_UNIT AND EXISTS ( SELECT 'X' FROM PS_RC_CASE C WHERE A.BUSINESS_UNIT = C.BUSINESS_UNIT AND C.RC_VERTICAL='SW')

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit
2 DESCR Character(30) VARCHAR2(30) NOT NULL Description