RCT_UA_CASOPRVW

(SQL View)
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unauthorized cases

unauthorized cases used in HR Help Desk 360 view tree.

SELECT c.BO_ID_CUST , c.ROLE_TYPE_ID_CUST , c.BO_ID_CONTACT , c.ROLE_TYPE_ID_CNTCT , c.BO_ID_SITE , c.BUSINESS_UNIT , c.CASE_ID , c.CASE_TYPE , c.RC_STATUS , c.ASSIGNED_TO , c.RC_SEVERITY , c.SECURE_CASE_FLG , c.PROVIDER_GRP_ID , O.OPRID , 0 , 0 , 0 , 0 , %subrec(RB_AUDIT_SBR, c) FROM PS_RC_CASE c , PS_SEC_BU_OPR O WHERE c.RC_STATUS <> 'CLOS' AND c.DISP_TMPL_FAM_CD = 'CRM_HHD' AND c.BUSINESS_UNIT = O.BUSINESS_UNIT

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 BO_ID_CUST Number(31,0) DECIMAL(31) NOT NULL This field stores the Business Object ID for the customer.
2 ROLE_TYPE_ID_CUST Number(12,0) DECIMAL(12) NOT NULL Stores ROLE_TYPE_ID for the customer
3 BO_ID_CONTACT Number(31,0) DECIMAL(31) NOT NULL This field indicates the Business Object ID for the contact.
4 ROLE_TYPE_ID_CNTCT Number(12,0) DECIMAL(12) NOT NULL Stores ROLE_TYPE_ID for the contact
5 BO_ID_SITE Number(31,0) DECIMAL(31) NOT NULL Business Object ID
6 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit
7 CASE_ID Number(15,0) DECIMAL(15) NOT NULL Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.
8 CASE_TYPE Character(5) VARCHAR2(5) NOT NULL Case Type
9 RC_STATUS Character(5) VARCHAR2(5) NOT NULL Case Status
10 ASSIGNED_TO Character(15) VARCHAR2(15) NOT NULL This is a field to store assignment information.
11 RC_SEVERITY Character(5) VARCHAR2(5) NOT NULL Case severity
12 SECURE_CASE_FLG Character(1) VARCHAR2(1) NOT NULL Used in HRHD to Secure the case so that only people in the provider group assigned to the case can access the case.
N=No
Y=Yes
13 PROVIDER_GRP_ID Character(10) VARCHAR2(10) NOT NULL Identification number for the provider group.
14 OPRID Character(30) VARCHAR2(30) NOT NULL A user's ID (see PSOPRDEFN).
15 BO_ID_PARTNER Signed Number(32,0) DECIMAL(31) NOT NULL Business Object ID of Partner Company.
16 ROLE_TYPE_ID_PART Number(12,0) DECIMAL(12) NOT NULL Stores ROLE_TYPE_ID for the partner
17 BO_ID_PART_CONT Signed Number(32,0) DECIMAL(31) NOT NULL This is the business object identifier for the partner contact.
18 ROLE_TYPE_ID_PARTC Number(12,0) DECIMAL(12) NOT NULL Stores ROLE_TYPE_ID for the partner contact
19 ROW_ADDED_DTTM DateTime(26) TIMESTAMP This is a datetime field for record creation.
20 ROW_ADDED_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who added the row.
21 ROW_LASTMANT_DTTM DateTime(26) TIMESTAMP The date and time that the row was last updated.
22 ROW_LASTMANT_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who last modified the row.
23 SYNCID Number(10,0) DECIMAL(10) NOT NULL The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle.
24 SYNCDTTM DateTime(26) TIMESTAMP Synchronization Last Update Date Time