RC_SS_CATG_VW (SQL View)	Index Back
Active Categories for SS Only shows the Active Categories for self-service Call Center.

RC_SS_CATG_VW

(SQL View)

Active Categories for SS

Only shows the Active Categories for self-service Call Center.

SELECT SETID , RC_CATEGORY , RC_DESCR_SS FROM PS_RC_CATEGORY_TBL WHERE STATUS = 'A' AND RC_SS_IND = 'Y'

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description

1 SETID Character(5) VARCHAR2(5) NOT NULL This field is used to store the value of SetID on various setup tables.
Prompt Table: SP_SETID_NONVW
Set Control Field: BUSINESS_UNIT

2 RC_CATEGORY Character(5) VARCHAR2(5) NOT NULL CallCenter Category. Used in HD.

3 DESCR Character(30) VARCHAR2(30) NOT NULL Description

#	PeopleSoft Field Name	PeopleSoft Field Type	Database Column Type	Description
1	SETID	Character(5)	VARCHAR2(5) NOT NULL	This field is used to store the value of SetID on various setup tables. Prompt Table: SP_SETID_NONVW Set Control Field: BUSINESS_UNIT
2	RC_CATEGORY	Character(5)	VARCHAR2(5) NOT NULL	CallCenter Category. Used in HD.
3	DESCR	Character(30)	VARCHAR2(30) NOT NULL	Description