RC_SOLN_CAT_VW

(SQL View)
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Solution Category

This view returns all distinct solution categories.

SELECT DISTINCT A.SETID , A.SOLUTION_ID , (CASE WHEN B.RC_CATEGORY IS NOT NULL THEN B.RC_CATEGORY ELSE 'NONE' END) FROM PS_RC_SOLUTION A LEFT OUTER JOIN PS_RC_SOLN_CTD B ON (A.SETID = B.SETID AND A.SOLUTION_ID = B.SOLUTION_ID)

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 SETID Character(5) VARCHAR2(5) NOT NULL This field is used to store the value of SetID on various setup tables.
2 SOLUTION_ID Number(15,0) DECIMAL(15) NOT NULL Solution ID
3 RC_CATEGORY Character(5) VARCHAR2(5) NOT NULL CallCenter Category. Used in HD.