RC_SOLCAT_KB_VW

(SQL View)
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Solution Category Name

View of solution category names

SELECT DISTINCT A.SETID , A.SOLUTION_ID , B.RC_CATEGORY , C.RC_DESCR_SS FROM PS_RC_SOLUTION A LEFT OUTER JOIN PS_RC_SOLN_CTD B ON A.SETID = B.SETID AND A.SOLUTION_ID = B.SOLUTION_ID LEFT OUTER JOIN PS_RC_CATEGORY_TBL C ON A.SETID = C.SETID AND B.RC_CATEGORY = C.RC_CATEGORY

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 SETID Character(5) VARCHAR2(5) NOT NULL This field is used to store the value of SetID on various setup tables.
2 SOLUTION_ID Number(15,0) DECIMAL(15) NOT NULL Solution ID
3 RC_CATEGORY Character(5) VARCHAR2(5) NOT NULL CallCenter Category. Used in HD.
4 CATEGORY_DESCR Character(30) VARCHAR2(30) NOT NULL Category Description field. Used in Text Tray