RC_SOLCAT_KB_VW(SQL View) |
Index Back |
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Solution Category NameView of solution category names |
SELECT DISTINCT A.SETID , A.SOLUTION_ID , B.RC_CATEGORY , C.RC_DESCR_SS FROM PS_RC_SOLUTION A LEFT OUTER JOIN PS_RC_SOLN_CTD B ON A.SETID = B.SETID AND A.SOLUTION_ID = B.SOLUTION_ID LEFT OUTER JOIN PS_RC_CATEGORY_TBL C ON A.SETID = C.SETID AND B.RC_CATEGORY = C.RC_CATEGORY |
# | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
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1 | SETID | Character(5) | VARCHAR2(5) NOT NULL | This field is used to store the value of SetID on various setup tables. |
2 | SOLUTION_ID | Number(15,0) | DECIMAL(15) NOT NULL | Solution ID |
3 | RC_CATEGORY | Character(5) | VARCHAR2(5) NOT NULL | CallCenter Category. Used in HD. |
4 | CATEGORY_DESCR | Character(30) | VARCHAR2(30) NOT NULL | Category Description field. Used in Text Tray |