RC_RSLN_DET_LVW(SQL View) |
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Case Resolution Language ViewThis is the record for the view that will fetch the Solution Summary and Solution Description for the Solution associated with the Case |
SELECT A.CASE_ID , A.BUSINESS_UNIT , A.RSLN_SEQ_NBR , L.LANGUAGE_CD , L.RC_SUMMARY , L.SOLUTION_DESCR FROM PS_RC_RESOLUTION A , PS_RC_SOLUTION_LNG L WHERE A.SOLUTION_ID = L.SOLUTION_ID AND L.SETID = ( SELECT SETID FROM PS_SET_CNTRL_REC C WHERE C.SETCNTRLVALUE= A.BUSINESS_UNIT AND C.RECNAME = 'RC_SOLUTION') |
# | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
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1 | CASE_ID | Number(15,0) | DECIMAL(15) NOT NULL |
Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.
Default Value: RC_CASE.CASE_ID |
2 | BUSINESS_UNIT | Character(5) | VARCHAR2(5) NOT NULL |
Business Unit
Default Value: RC_CASE.BUSINESS_UNIT |
3 | RSLN_SEQ_NBR | Number(8,0) | INTEGER NOT NULL |
Resolution Sequence Number
Default Value: 1 |
4 | LANGUAGE_CD | Character(3) | VARCHAR2(3) NOT NULL | Language Code |
5 | RC_SUMMARY | Character(80) | VARCHAR2(80) NOT NULL | Typically a summary of a long field. |
6 | SOLUTION_DESCR | Long Character | CLOB | Solution Description |