RC_PIVOT_PROMPT (SQL Table)	Index Back
Case Age Case Aging Date Configuration Table

RC_PIVOT_PROMPT

(SQL Table)

Case Age

Case Aging Date Configuration Table

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description

1 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit

2 RC_MANAGER Character(15) VARCHAR2(15) NOT NULL Call Center Manager. Used in call center business unit setup.

3 FROM_DTTM DateTime(26) TIMESTAMP Starting Date Time in Range

4 TO_DTTM DateTime(26) TIMESTAMP Ending Number in Range

5 ROW_ADDED_DTTM DateTime(26) TIMESTAMP This is a datetime field for record creation.

#	PeopleSoft Field Name	PeopleSoft Field Type	Database Column Type	Description
1	BUSINESS_UNIT	Character(5)	VARCHAR2(5) NOT NULL	Business Unit
2	RC_MANAGER	Character(15)	VARCHAR2(15) NOT NULL	Call Center Manager. Used in call center business unit setup.
3	FROM_DTTM	DateTime(26)	TIMESTAMP	Starting Date Time in Range
4	TO_DTTM	DateTime(26)	TIMESTAMP	Ending Number in Range
5	ROW_ADDED_DTTM	DateTime(26)	TIMESTAMP	This is a datetime field for record creation.