RC_PHONE_VW2

(SQL View)
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View for Phone

Call Center application view for Phone.

SELECT DISTINCT C.PHONE , %Substring(F.BO_NAME_DISPLAY,1,50) , F.NAME_AC , D.DESCR FROM PS_BO_SRCH_PHN C , PS_CM_PURP_TYPE D , PS_BO_NAME F WHERE C.ROLE_TYPE_ID = 4 AND C.BO_CM_USE_TYPE = 'R' AND C.CM_PURPOSE_TYPE_ID = D.CM_PURPOSE_TYPE_ID AND C.BO_ID = F.BO_ID AND F.PRIMARY_IND = 'Y'

  • Related Language Record: RC_PHONELVW2
  • # PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
    1 RC_PHONE_CUST Character(24) VARCHAR2(24) NOT NULL This is the phone field used in case search. The reason is to have the ability to enter partial value for the phone and search on it. The standard PHONE field has a format mask associated with it, which does not permit entering partial values.
    2 BO_NAME Character(50) VARCHAR2(50) NOT NULL Name Description of Business Object
    3 BO_NAME_AC Character(50) VARCHAR2(50) NOT NULL Name Description of Business Object
    4 RC_PURP_TYPE_DESCR Character(30) VARCHAR2(30) NOT NULL Short Description