RC_EXT_VW3

(SQL View)
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BO phone extension information

This is a Call Center view used for BO Phone extension

SELECT DISTINCT D.SETID , A.EXTENSION , %Substring(C.BO_NAME_DISPLAY,1,50) , C.NAME_AC , B.DESCR FROM PS_BO_SRCH_PHN A , PS_CM_PURP_TYPE B , PS_BO_NAME C , PS_BC D , PS_BO_REL REL WHERE A.ROLE_TYPE_ID = 8 AND A.BO_CM_USE_TYPE = 'R' AND A.CM_PURPOSE_TYPE_ID = B.CM_PURPOSE_TYPE_ID AND A.BO_ID = C.BO_ID AND C.PRIMARY_IND = 'Y' AND A.BO_ID = REL.BO_ID_1 AND REL.REL_TYPE_ID IN (10, 9, 14, 13) AND REL.START_DT <= %CurrentDateIn AND REL.END_DT > %CurrentDateIn AND REL.BO_ID_2 = D.BO_ID AND D.CUST_STATUS = 'A'

  • Related Language Record: RC_EXTLVW3
  • # PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
    1 SETID Character(5) VARCHAR2(5) NOT NULL This field is used to store the value of SetID on various setup tables.
    2 EXTENSION Character(6) VARCHAR2(6) NOT NULL This field stores the Phone extension.
    3 BO_NAME Character(50) VARCHAR2(50) NOT NULL Name Description of Business Object
    4 BO_NAME_AC Character(50) VARCHAR2(50) NOT NULL Name Description of Business Object
    5 RC_PURP_TYPE_DESCR Character(30) VARCHAR2(30) NOT NULL Short Description