RC_DISSOLCAT_VW(SQL View) |
Index Back |
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Frequently Used Solutions ViewView used for frequently used solutions. |
SELECT A.SETID , A.RC_CATEGORY , A.SOLUTION_ID , SUM(A.RC_SOLVED_COUNT ) FROM PS_RC_SOLN_CTD A WHERE A.RC_SOLVED_COUNT <> 0 GROUP BY A.SOLUTION_ID,A.SETID , A.RC_CATEGORY |
# | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
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1 | Character(5) | VARCHAR2(5) NOT NULL | This field is used to store the value of SetID on various setup tables. | |
2 | Character(5) | VARCHAR2(5) NOT NULL | CallCenter Category. Used in HD. | |
3 | Number(15,0) | DECIMAL(15) NOT NULL | Solution ID | |
4 | RC_SOLVED_COUNT | Number(6,0) | INTEGER NOT NULL | Solved Count Field in Solution |