BUSINESS_UNITPROVIDER_GRP_IDRC_CLOSUREM_VW2(SQL View) |
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|---|---|
Case ClosuresView of Case closures by month. |
| SELECT A.BUSINESS_UNIT , A.PROVIDER_GRP_ID , B.RC_MANAGER , A.CASE_ID , A.DISP_TMPL_FAM_CD , A.BO_ID_CUST , A.RC_SUMMARY , A.RC_PRIORITY , A.RC_STATUS , A.CREATION_DATE , A.RC_REST_DATE , A.RC_REST_TIME , A.ASSIGNED_TO FROM PS_RC_CASE A , PS_RF_PROVIDER_GRP B WHERE A.CLOSED_DATE IS NOT NULL AND A.CLOSED_DATE > %DateAdd(%currentdatein , -31) AND B.PROVIDER_GRP_ID = A.PROVIDER_GRP_ID AND B.SETID = ( SELECT C.SETID FROM PS_SET_CNTRL_REC C WHERE C.SETCNTRLVALUE = A.BUSINESS_UNIT AND C.RECNAME = 'RF_PROVIDER_GRP') |
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
|---|---|---|---|---|
| 1 | BUSINESS_UNIT |
Character(5) | VARCHAR2(5) NOT NULL | Business Unit |
| 2 | PROVIDER_GRP_ID |
Character(10) | VARCHAR2(10) NOT NULL | Identification number for the provider group. |
| 3 | RC_MANAGER | Character(15) | VARCHAR2(15) NOT NULL | Call Center Manager. Used in call center business unit setup. |
| 4 | CASE_ID | Number(15,0) | DECIMAL(15) NOT NULL | Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table. |
| 5 | DISP_TMPL_FAM_CD | Character(30) | VARCHAR2(30) NOT NULL | Display Template Family Code |
| 6 | BO_ID_CUST | Number(31,0) | DECIMAL(31) NOT NULL | This field stores the Business Object ID for the customer. |
| 7 | RC_SUMMARY | Character(80) | VARCHAR2(80) NOT NULL | Typically a summary of a long field. |
| 8 | RC_PRIORITY | Character(5) | VARCHAR2(5) NOT NULL | Case Priority |
| 9 | RC_STATUS | Character(5) | VARCHAR2(5) NOT NULL | Case Status |
| 10 | CREATION_DATE | Date(10) | DATE | Creation date of the case. |
| 11 | RC_REST_DATE | Date(10) | DATE | Restore Date |
| 12 | RC_REST_TIME | Time(15) | TIMESTAMP | Restore Time |
| 13 | ASSIGNED_TO | Character(15) | VARCHAR2(15) NOT NULL | This is a field to store assignment information. |