CATEGORY_SETIDRC_CATEGORYLANGUAGE_CDRC_CATEGORY_VLN(SQL View) |
Index Back |
|---|---|
Case Category DefinitionUsed to Set up Case Categories |
| SELECT SETID , RC_CATEGORY , LANGUAGE_CD , RC_SHORT_DESCR , RC_DESCR_SS , LONG_DESC FROM PS_RC_CATEGORY_LNG |
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
|---|---|---|---|---|
| 1 | CATEGORY_SETID |
Character(5) | VARCHAR2(5) NOT NULL | This is the field for Category setid value. |
| 2 | RC_CATEGORY |
Character(5) | VARCHAR2(5) NOT NULL | CallCenter Category. Used in HD. |
| 3 | LANGUAGE_CD |
Character(3) | VARCHAR2(3) NOT NULL | Language Code |
| 4 | RC_SHORT_DESCR | Character(20) | VARCHAR2(20) NOT NULL | Short Description. Used on may CallCenter set-up tables |
| 5 | RC_DESCR_SS | Character(30) | VARCHAR2(30) NOT NULL | Description to be shown on Self-Service Pages |
| 6 | LONG_DESC | Character(50) | VARCHAR2(50) NOT NULL | Long Description field. |