RC_CASESTAT_VW

(SQL View)
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View for cases status values

Case Status view keyed by Business Unit and Status code.

SELECT A.BUSINESS_UNIT ,A.RC_STATUS ,B.RC_SHORT_DESCR FROM PS_RC_CASE A , PS_RC_STATUS_TBL B WHERE A.RC_STATUS=B.RC_STATUS AND B.SETID=( SELECT C.SETID FROM PS_SET_CNTRL_REC C WHERE C.SETCNTRLVALUE = A.BUSINESS_UNIT AND C.RECNAME = 'RC_STATUS_TBL')

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit
2 RC_STATUS Character(5) VARCHAR2(5) NOT NULL Case Status
3 RC_SHORT_DESCR Character(20) VARCHAR2(20) NOT NULL Short Description. Used on may CallCenter set-up tables