RC_CASECUST_VW

(SQL View)
Index Back

Cases for a customer

A view of all cases for by customer regardless of status. Must have a BO_ID_CUST.

SELECT DISTINCT A.BUSINESS_UNIT ,A.BO_ID_CUST , A.BO_ID_CUST , A.BO_ID_CUST , A.CASE_ID , B.BO_NAME FROM PS_RC_CASE A , PS_BO_NAME B WHERE BO_ID_CUST <> 0 AND B.BO_ID=A.BO_ID_CUST

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit
2 BO_ID Signed Number(32,0) DECIMAL(31) NOT NULL Business Object ID
3 BO_ID_CUST Number(31,0) DECIMAL(31) NOT NULL This field stores the Business Object ID for the customer.

Prompt Table: BO_NAME_VW1

4 BO_ID_CONTACT Number(31,0) DECIMAL(31) NOT NULL This field indicates the Business Object ID for the contact.
5 CASE_ID Number(15,0) DECIMAL(15) NOT NULL Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.
6 BO_NAME Character(50) VARCHAR2(50) NOT NULL Name Description of Business Object