RC_CASE_WO_VW (SQL View)	Index Back
HelpDesk Work Order View Used for prompting by Work Order in Configurable Search (Relating an existing case to a case).

RC_CASE_WO_VW

(SQL View)

HelpDesk Work Order View

Used for prompting by Work Order in Configurable Search (Relating an existing case to a case).

SELECT DISTINCT A.BUSINESS_UNIT , A.WO_ID , A.DESCR254 , D.DESCR , A.CASE_ID , B.DESCR FROM PS_RC_CASE_WO A , PS_BUS_UNIT_TBL_FS B , PS_SET_CNTRL_REC C , PS_WM_STATUS_HDR D WHERE A.BUSINESS_UNIT = B.BUSINESS_UNIT AND A.WO_ID <> ' ' AND D.SETID = C.SETID AND C.SETCNTRLVALUE = A.BUSINESS_UNIT AND C.RECNAME = 'WM_STATUS_HDR' AND A.STATUS_CD = D.STATUS_CD

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description

1 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit

2 WO_ID Character(10) VARCHAR2(10) NOT NULL This field contains the Work Order ID for the work order in FMS.

3 DESCR254 Character(254) VARCHAR2(254) NOT NULL Description of length 254

4 DESCR Character(30) VARCHAR2(30) NOT NULL Description

5 CASE_ID Number(15,0) DECIMAL(15) NOT NULL Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.

6 BUSINESSUNITDESCR Character(30) VARCHAR2(30) NOT NULL Business Unit Description

#	PeopleSoft Field Name	PeopleSoft Field Type	Database Column Type	Description
1	BUSINESS_UNIT	Character(5)	VARCHAR2(5) NOT NULL	Business Unit
2	WO_ID	Character(10)	VARCHAR2(10) NOT NULL	This field contains the Work Order ID for the work order in FMS.
3	DESCR254	Character(254)	VARCHAR2(254) NOT NULL	Description of length 254
4	DESCR	Character(30)	VARCHAR2(30) NOT NULL	Description
5	CASE_ID	Number(15,0)	DECIMAL(15) NOT NULL	Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.
6	BUSINESSUNITDESCR	Character(30)	VARCHAR2(30) NOT NULL	Business Unit Description