RC_CASE_VW

(SQL View)
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Search Rec for Case Components

Generic Search Record for Case Components (Support, HelpDesk, etc).

SELECT BUSINESS_UNIT , CASE_ID , DISP_TMPL_FAM_CD , RC_STATUS , RC_SUMMARY , %subrec(RB_AUDIT_SBR, PS_RC_CASE) FROM PS_RC_CASE

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit

Prompt Table: SP_BU_RC_NONVW

2 CASE_ID Number(15,0) DECIMAL(15) NOT NULL Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.

Default Value: 999999999999999

3 DISP_TMPL_FAM_CD Character(30) VARCHAR2(30) NOT NULL Display Template Family Code
4 RC_STATUS Character(5) VARCHAR2(5) NOT NULL Case Status
5 RC_SUMMARY Character(80) VARCHAR2(80) NOT NULL Typically a summary of a long field.
6 ROW_ADDED_DTTM DateTime(26) TIMESTAMP This is a datetime field for record creation.
7 ROW_ADDED_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who added the row.
8 ROW_LASTMANT_DTTM DateTime(26) TIMESTAMP The date and time that the row was last updated.
9 ROW_LASTMANT_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who last modified the row.
10 SYNCID Number(10,0) DECIMAL(10) NOT NULL The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle.
11 SYNCDTTM DateTime(26) TIMESTAMP Synchronization Last Update Date Time