RC_CASE_DISPUTE

(SQL Table)
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Case extension table (Dispute)

Case extension table for capturing details for dispute case.

  • Related Language Record: RC_CAS_DSPTE_LN
  • Parent record: RC_CASE
  • # PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
    1 CASE_ID Number(15,0) DECIMAL(15) NOT NULL Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.

    Default Value: 999999999999999

    2 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit
    3 RBTDISPTYPE Character(4) VARCHAR2(4) NOT NULL Dispute Type
    ACBL=Balance Dispute
    ACCT=Account
    ACUS=Usage Dispute
    EVNT=Bill Event
    ITM=Bill Item
    4 RBTBILLID Character(15) VARCHAR2(15) NOT NULL Bill Id
    5 RBTBILLITEMID Character(15) VARCHAR2(15) NOT NULL Bill Item Id
    6 RBTEVENTID Character(15) VARCHAR2(15) NOT NULL Event Id
    7 RBTADJTYPE Character(4) VARCHAR2(4) NOT NULL Adjustment Type
    CRED=Credit
    DEBT=Debit

    Default Value: CRED

    8 RBTAMTADJ Number(9,2) DECIMAL(8,2) NOT NULL amt adj
    9 RBTRESOURCETYPE Character(4) VARCHAR2(4) NOT NULL Resource Type
    EUM=EUM
    KW=Kw
    KWH=Kwh
    MINS=Minutes
    THER=Therms
    USD=Dollars

    Default Value: USD

    10 RBTDISPUTEAMT Number(9,2) DECIMAL(8,2) NOT NULL Dispute Amount
    11 RBTDISPREASON Character(4) VARCHAR2(4) NOT NULL Dispute Reason
    BR2=Incorrect Balance
    DR1=Billing Error
    RB3=Others
    12 RBTDISPSTATUS Character(4) VARCHAR2(4) NOT NULL rbtdispstatus
    APR=Approved
    DEN=Denied
    HLD=Hold
    PEN=Pending

    Default Value: PEN

    13 DESCR254 Character(254) VARCHAR2(254) NOT NULL Description of length 254
    14 ROW_ADDED_DTTM DateTime(26) TIMESTAMP This is a datetime field for record creation.
    15 ROW_ADDED_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who added the row.
    16 ROW_LASTMANT_DTTM DateTime(26) TIMESTAMP The date and time that the row was last updated.
    17 ROW_LASTMANT_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who last modified the row.
    18 SYNCID Number(10,0) DECIMAL(10) NOT NULL The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle.
    19 SYNCDTTM DateTime(26) TIMESTAMP Synchronization Last Update Date Time