RC_ACTION_HIST(SQL Table) |
Index Back |
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Action History tableAction History table for Call center |
# | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
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1 | CASE_ID | Number(15,0) | DECIMAL(15) NOT NULL | Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table. |
2 | BUSINESS_UNIT | Character(5) | VARCHAR2(5) NOT NULL | Business Unit |
3 | SEQ_NUM | Number(3,0) | SMALLINT NOT NULL | Sequence |
4 | RC_VISIBILITY | Character(4) | VARCHAR2(4) NOT NULL |
Case Visibility, used for cases and case objects/attributes.
A=All I=Internal Default Value: A |
5 | PNLGRPNAME | Character(18) | VARCHAR2(18) NOT NULL | Component Name |
6 | EOCF_ACTION_ID | Number(31,0) | DECIMAL(31) NOT NULL | Active Analytics Framework Action ID field |
7 | EVENTNAME | Character(30) | VARCHAR2(30) NOT NULL | Defines a routing event for PS Workflow |
8 | OLD_VALUE | Character(100) | VARCHAR2(100) NOT NULL | Old Value |
9 | DESCR254 | Character(254) | VARCHAR2(254) NOT NULL | Description of length 254 |
10 | ROW_ADDED_DTTM | DateTime(26) | TIMESTAMP | This is a datetime field for record creation. |
11 | ROW_ADDED_OPRID | Character(30) | VARCHAR2(30) NOT NULL | ID of user who added the row. |
12 | ROW_LASTMANT_DTTM | DateTime(26) | TIMESTAMP | The date and time that the row was last updated. |
13 | ROW_LASTMANT_OPRID | Character(30) | VARCHAR2(30) NOT NULL | ID of user who last modified the row. |
14 | SYNCID | Number(10,0) | DECIMAL(10) NOT NULL | The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle. |
15 | SYNCDTTM | DateTime(26) | TIMESTAMP | Synchronization Last Update Date Time |