RC_360_GGRID_VW

(SQL View)
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Global cases grid

This view is used in Global cases dynamic grid in 360 degree view and Match results grid in Case component.

SELECT BUSINESS_UNIT , CASE_ID , DISP_TMPL_FAM_CD , RC_SUMMARY , BO_ID_CUST , PRODUCT_ID , ( SELECT COUNT(*) FROM PS_RC_RELATIONSHIP B WHERE RELATIONSHIP_TYPE = 'GLOBE' AND B.CASE_ID = A.CASE_ID) , ( SELECT COUNT(*) FROM PS_RC_INTEREST_PRT C WHERE C.CASE_ID = A.CASE_ID) , CM_ID , CASE_TYPE, SECURE_CASE_FLG , RC_STATUS , RC_PRIORITY , ASSIGNED_TO, ROW_ADDED_DTTM FROM PS_RC_CASE A

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit
2 CASE_ID Number(15,0) DECIMAL(15) NOT NULL Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.
3 DISP_TMPL_FAM_CD Character(30) VARCHAR2(30) NOT NULL Display Template Family Code
4 RC_SUMMARY Character(80) VARCHAR2(80) NOT NULL Typically a summary of a long field.
5 BO_ID_CUST Number(31,0) DECIMAL(31) NOT NULL This field stores the Business Object ID for the customer.
6 PRODUCT_ID Character(18) VARCHAR2(18) NOT NULL Product ID
7 CHILD_CASES Number(5,0) INTEGER NOT NULL Used for displaying the number of child cases to a Global case
8 INT_PARTIES Number(5,0) INTEGER NOT NULL Number of Interested Parties
9 CM_ID Number(31,0) DECIMAL(31) NOT NULL Contact Method ID
10 CASE_TYPE Character(5) VARCHAR2(5) NOT NULL Case Type
11 SECURE_CASE_FLG Character(1) VARCHAR2(1) NOT NULL Used in HRHD to Secure the case so that only people in the provider group assigned to the case can access the case.
N=No
Y=Yes

Default Value: N

12 RC_STATUS Character(5) VARCHAR2(5) NOT NULL Case Status
13 RC_PRIORITY Character(5) VARCHAR2(5) NOT NULL Case Priority
14 PERSON_ID Character(15) VARCHAR2(15) NOT NULL Person ID
15 ROW_ADDED_DTTM DateTime(26) TIMESTAMP This is a datetime field for record creation.