RB_UAD_MQSTATUS

(SQL Table)
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UAD Voice Status

Unified Agent Desktop Voice Status

  • Related Language Record: RB_MQSTATUS_LNG
  • # PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
    1 UAD_ID Character(20) VARCHAR2(20) NOT NULL Field used to identity UAD configuration
    2 ORDER_NBR Number(3,0) SMALLINT NOT NULL Order Number
    3 STATUS_DESC Character(20) VARCHAR2(20) NOT NULL Status description. Used in Call Center actions framework for displaying the related object status.
    4 EVENT_CODE Character(3) VARCHAR2(3) NOT NULL Event Code
    AVA=Available
    AWA=Away
    BRK=On Break
    BUS=Busy
    DIS=Disconnect Toolbar
    DND=Do Not Disturb
    LUN=At Lunch
    RES=Resynchronize Queue
    UNA=Unavailable
    WRA=In Wrap-Up Mode
    5 IMAGE_NAME Character(30) VARCHAR2(30) NOT NULL The name of images used in Personalizations explanations.

    Prompt Table: RC_TB_IMAGE_VW

    6 IMAGE_FIELD Image Reference(30) VARCHAR2(30) Image Reference Field to display images used in Personalizations explanations.
    7 CTI_REASONCODE Character(30) VARCHAR2(30) NOT NULL Reason Code

    Prompt Table: CTI_SYSREASON

    8 ROW_ADDED_DTTM DateTime(26) TIMESTAMP This is a datetime field for record creation.
    9 ROW_ADDED_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who added the row.
    10 ROW_LASTMANT_DTTM DateTime(26) TIMESTAMP The date and time that the row was last updated.
    11 ROW_LASTMANT_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who last modified the row.
    12 SYNCID Number(10,0) DECIMAL(10) NOT NULL The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle.
    13 SYNCDTTM DateTime(26) TIMESTAMP Synchronization Last Update Date Time