RB_UAD_MQSTATUS(SQL Table) |
Index Back |
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UAD Voice StatusUnified Agent Desktop Voice Status |
# | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
---|---|---|---|---|
1 | UAD_ID | Character(20) | VARCHAR2(20) NOT NULL | Field used to identity UAD configuration |
2 | ORDER_NBR | Number(3,0) | SMALLINT NOT NULL | Order Number |
3 | STATUS_DESC | Character(20) | VARCHAR2(20) NOT NULL | Status description. Used in Call Center actions framework for displaying the related object status. |
4 | EVENT_CODE | Character(3) | VARCHAR2(3) NOT NULL |
Event Code
AVA=Available AWA=Away BRK=On Break BUS=Busy DIS=Disconnect Toolbar DND=Do Not Disturb LUN=At Lunch RES=Resynchronize Queue UNA=Unavailable WRA=In Wrap-Up Mode |
5 | IMAGE_NAME | Character(30) | VARCHAR2(30) NOT NULL |
The name of images used in Personalizations explanations.
Prompt Table: RC_TB_IMAGE_VW |
6 | IMAGE_FIELD | Image Reference(30) | VARCHAR2(30) | Image Reference Field to display images used in Personalizations explanations. |
7 | CTI_REASONCODE | Character(30) | VARCHAR2(30) NOT NULL |
Reason Code
Prompt Table: CTI_SYSREASON |
8 | ROW_ADDED_DTTM | DateTime(26) | TIMESTAMP | This is a datetime field for record creation. |
9 | ROW_ADDED_OPRID | Character(30) | VARCHAR2(30) NOT NULL | ID of user who added the row. |
10 | ROW_LASTMANT_DTTM | DateTime(26) | TIMESTAMP | The date and time that the row was last updated. |
11 | ROW_LASTMANT_OPRID | Character(30) | VARCHAR2(30) NOT NULL | ID of user who last modified the row. |
12 | SYNCID | Number(10,0) | DECIMAL(10) NOT NULL | The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle. |
13 | SYNCDTTM | DateTime(26) | TIMESTAMP | Synchronization Last Update Date Time |