RB_SD_QLIST

(SQL Table)
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Supervisor Desktop Queue List

Table containing a user's personalized list of queues of interest used for timeout administration and realtime monitoring.

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 OPRID Character(30) VARCHAR2(30) NOT NULL A user's ID (see PSOPRDEFN).
2 MCFUQQUEUEID Character(32) VARCHAR2(32) NOT NULL Queue ID

Prompt Table: %EDITTABLE

3 RB_QUEUE_TYPE Character(1) VARCHAR2(1) NOT NULL Queue Type Definition - Either Voice or Multichannel queues
M=Multichannel
V=Voice

Default Value: M

4 ENABLED Character(1) VARCHAR2(1) NOT NULL A flag indicates whether this row is enabled or not.

Y/N Table Edit

Default Value: Y

5 PT_CTI_QUEUE Character(6) VARCHAR2(6) NOT NULL Queue
6 MCFREN_PHYS_RTENT Character(32) VARCHAR2(32) NOT NULL Physical Queue Id
7 ROW_ADDED_DTTM DateTime(26) TIMESTAMP This is a datetime field for record creation.
8 ROW_ADDED_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who added the row.
9 ROW_LASTMANT_DTTM DateTime(26) TIMESTAMP The date and time that the row was last updated.
10 ROW_LASTMANT_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who last modified the row.
11 SYNCID Number(10,0) DECIMAL(10) NOT NULL The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle.
12 SYNCDTTM DateTime(26) TIMESTAMP Synchronization Last Update Date Time