RB_PRESENCE_DFL

(SQL Table)
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UAD Presence

Unified Agent Desktop Presece Definition

  • Related Language Record: RB_PRESENCELDFL

    • # PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
    1 OPRID Character(30) VARCHAR2(30) NOT NULL A user's ID (see PSOPRDEFN).

    Prompt Table: PSOPRDEFN

    2 UAD_CHANNEL Character(4) VARCHAR2(4) NOT NULL UAD Channels
    CTIV=Voice
    MULT=Multichannel Queue
    3 UAD_PRESENCE_STATE Character(4) VARCHAR2(4) NOT NULL UAD Presence State
    AVAL=Available
    BUSY=Busy
    NOTR=Not Ready
    NVAL=Unavailable
    READ=Ready
    UNAV=Assumed Unavailable
    WNOT=Work Not Ready
    WRDY=Work Ready
    4 CTI_REASONCODE Character(30) VARCHAR2(30) NOT NULL Reason Code

    Prompt Table: RB_UAD_SYSRSNCD

    5 UAD_PRESENCE_TEXT Character(30) VARCHAR2(30) NOT NULL UAD Presence State