RB_MAILBOX_DEFN(SQL Table) |
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MailBox Master TableThis tables stores all the attributes of a MailBox |
# | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
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1 | MAILBOX_ID | Character(30) | VARCHAR2(30) NOT NULL | Mail Box Id is an Id associated with Mail Boxes |
2 | EFF_STATUS | Character(1) | VARCHAR2(1) NOT NULL |
Effective Status
A=Active I=Inactive Default Value: A |
3 | MAILBOX_TYPE | Character(1) | VARCHAR2(1) NOT NULL |
Identify the type of the Mailbox
C=Higher Education E=External H=Internal HR I=Internal P=Partner Default Value: E |
4 | MAIL_SERVER_NAME | Character(250) | VARCHAR2(250) NOT NULL |
Mail Server Name
Prompt Table: RB_MAILSRV_DEFN |
5 | DESCR100 | Character(100) | VARCHAR2(100) NOT NULL | Length 100 Description |
6 | EMAIL_ACCOUNT | Character(120) | VARCHAR2(120) NOT NULL | Email Address associated with a Mail Box Id |
7 | PASSWORD | Character(254) | VARCHAR2(254) NOT NULL | Password |
8 | REPLY_BY_MAIL_ADDR | Character(254) | VARCHAR2(254) NOT NULL | Reply By Email Address is the default ddress used in message replies sent from the ERMS Framework |
9 | MAILBOX_POLL_FREQ | Number(3,0) | SMALLINT NOT NULL | Polling Frequency |
10 | POLLING_TIME_UNIT | Character(1) | VARCHAR2(1) NOT NULL |
Unit of time to use in getting Polling Frequency times for Mailbox
D=Day(s) H=Hour(s) M=Minute(s) |
11 | AUTO_ACKNOWLEDGEMT | Character(1) | VARCHAR2(1) NOT NULL |
Enables/Disables Auto-Acknowledgement Feature
D=Determine from Rule N=Never Auto-Acknowledge O=Only while not Auto-Responding Y=Always Auto-Acknowledge Default Value: Y |
12 | AUTO_ACK_PKG_ID | Number(10,0) | DECIMAL(10) NOT NULL | Package Id for Auto Acknowledgement |
13 | DEFAULT_WORKLIST | Character(30) | VARCHAR2(30) NOT NULL |
Default Worklist Name associated with a MailBox
Prompt Table: RB_WF_WL_GRP |
14 | DEFAULT_PERS_ID | Character(15) | VARCHAR2(15) NOT NULL | Def Pers Id |
15 | DEFAULT_PERS_NAME | Character(50) | VARCHAR2(50) NOT NULL |
Default Worklist Of
Prompt Table: RB_PERS_NAME_V2 |
16 | EXCP_PERS_ID | Character(15) | VARCHAR2(15) NOT NULL | Def Pers Id |
17 | EXCP_PERS_NAME | Character(50) | VARCHAR2(50) NOT NULL |
Exception Worklist Of
Prompt Table: RB_PERS_NAME_V3 |
18 | EXCEPTION_WORKLIST | Character(30) | VARCHAR2(30) NOT NULL |
Exception Worklist Name associated with a MailBox
Prompt Table: RB_WF_WL_GRP |
19 | MBOX_OWNER_PERS_ID | Character(15) | VARCHAR2(15) NOT NULL | Def Pers Id |
20 | MBOX_OWN_PERS_NAME | Character(50) | VARCHAR2(50) NOT NULL |
Mailbox Owner
Prompt Table: RB_PERS_NAME_V7 |
21 | MAILBOX_OWNER | Character(30) | VARCHAR2(30) NOT NULL |
Identifies the Owner of Mailbox who need to be notified in the event of an Escalation
Prompt Table: RB_OPR_PERSON_V |
22 | INTERNAL_TIMEOUT | Number(3,0) | SMALLINT NOT NULL | Warning Notification |
23 | SLA_TIME_UNIT | Character(1) | VARCHAR2(1) NOT NULL |
Unit of time to use in SLA units for Mailbox
D=Day(s) H=Hour(s) M=Minute(s) |
24 | EXTERNAL_TIMEOUT | Number(3,0) | SMALLINT NOT NULL | Final Notification |
25 | SLA_TIME_UNIT1 | Character(1) | VARCHAR2(1) NOT NULL |
Unit of time to use in SLA units for Mailbox
D=Day(s) H=Hour(s) M=Minute(s) |
26 | APPCLASSID | Character(30) | VARCHAR2(30) NOT NULL |
Application Class ID
Prompt Table: RBC_APPCLASS_VW |
27 | APPCLASS_PATH | Character(254) | VARCHAR2(254) NOT NULL |
Application Class Full Path
Prompt Table: RBC_APPRTPATH_V |
28 | ROUTING_RULE_TYPE | Character(1) | VARCHAR2(1) NOT NULL |
This field is used by Unstrucutred processing which decides on the rule to be used at runtime
A=Average Query Group Score H=Highest Query Group Score |
29 | AUTOMATIC_ROUTING | Character(1) | VARCHAR2(1) NOT NULL |
This enables Automatic Routing logic which goes thru the ERMS framework, Content Analysis. If turned Off then is routed to Default worklist
Y/N Table Edit Default Value: Y |
30 | CONFINE_ROUTING | Character(1) | VARCHAR2(1) NOT NULL |
Flag to indicate whether to confine Routing to the selected worklists on Mailbox or not
Y/N Table Edit Default Value: N |
31 | CREATE_NEW_CUST | Character(1) | VARCHAR2(1) NOT NULL |
Create new customer based on Email Address
0=Create new user based on Email 1=Use Anonymous User Default Value: 1 |
32 | DEF_ACTIVITY_ROWS | Character(1) | VARCHAR2(1) NOT NULL |
Default rows for Recent Activity
Default Value: 5 |
33 | SHOW_CREATE_BTN | Character(1) | VARCHAR2(1) NOT NULL |
Enable Quick Create for Activities in Special Address Routing Setup Page
Y/N Table Edit Default Value: N |
34 | BUSINESS_UNIT | Character(5) | VARCHAR2(5) NOT NULL |
Business Unit
Prompt Table: SP_BU_FS_NONVW |
35 | RB_LANGUAGE_CD | Character(3) | VARCHAR2(3) NOT NULL |
Language Code
ARA=Arabic CFR=Canadian French CZE=Czech DAN=Danish DUT=Dutch ENG=English ESP=Spanish FIN=Finnish FRA=French GER=German GRK=Greek HEB=Hebrew HUN=Hungarian ITA=Italian JPN=Japanese KOR=Korean MAY=Bahasa Malay NOR=Norwegian POL=Polish POR=Portuguese RUS=Russian SVE=Swedish THA=Thai TUR=Turkish ZHS=Simplified Chinese ZHT=Traditional Chinese |
36 | ROW_ADDED_DTTM | DateTime(26) | TIMESTAMP | This is a datetime field for record creation. |
37 | ROW_ADDED_OPRID | Character(30) | VARCHAR2(30) NOT NULL | ID of user who added the row. |
38 | ROW_LASTMANT_DTTM | DateTime(26) | TIMESTAMP | The date and time that the row was last updated. |
39 | ROW_LASTMANT_OPRID | Character(30) | VARCHAR2(30) NOT NULL | ID of user who last modified the row. |
40 | SYNCID | Number(10,0) | DECIMAL(10) NOT NULL | The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle. |
41 | SYNCDTTM | DateTime(26) | TIMESTAMP | Synchronization Last Update Date Time |