RB_ERMS_I_SOL_V

(SQL View)
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Solutions Attached

Used for ERMS reports...................

SELECT B.MAILBOX_ID ,0 ,0 ,0 ,0 ,COUNT(*) ,0 ,A.ROW_ADDED_DTTM FROM PS_RB_EM_ATMPT_SOL A , PS_RB_IN_EMAIL B WHERE A.INTERACTION_ID = B.INTERACTION_ID GROUP BY B.MAILBOX_ID,A.ROW_ADDED_DTTM

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 MAILBOX_ID Character(30) VARCHAR2(30) NOT NULL Mail Box Id is an Id associated with Mail Boxes
2 RB_TOTAL_EMAILS Number(8,0) INTEGER NOT NULL Detail item status
3 RB_NEW_THREADS Number(8,0) INTEGER NOT NULL Used for ERMS Reporting.......................
4 RB_EXIST_THREADS Number(8,0) INTEGER NOT NULL Used for ERMS Reporting.....................
5 RC_CASE_COUNT Number(7,0) INTEGER NOT NULL Case Count
6 RC_SOLUTION_COUNT Number(7,0) INTEGER NOT NULL Used for ERMS Reporting.......................
7 RB_RELATED_OBJ_CNT Number(7,0) INTEGER NOT NULL Used for ERMS Reporting...................
8 ROW_ADDED_DTTM DateTime(26) TIMESTAMP This is a datetime field for record creation.