RB_ERMS_I_ETH_V

(SQL View)
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Existing Email Threads

Used for ERMS reports........................

SELECT B.MAILBOX_ID ,0 ,0 ,1 ,0 ,0 ,0 ,A.INTERACT_BEGIN FROM PS_RI_INTERACTION A , PS_RB_IN_EMAIL B WHERE B.INTERACTION_ID = A.ROOT_INTER_ID AND B.INTERACTION_ID IN ( SELECT DISTINCT ROOT_INTER_ID FROM PS_RI_INTERACTION C , PS_RB_IN_EMAIL D WHERE D.INTERACTION_ID = C.ROOT_INTER_ID AND C.PARENT_INTER_ID <> ' ')

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 MAILBOX_ID Character(30) VARCHAR2(30) NOT NULL Mail Box Id is an Id associated with Mail Boxes
2 RB_TOTAL_EMAILS Number(8,0) INTEGER NOT NULL Detail item status
3 RB_NEW_THREADS Number(8,0) INTEGER NOT NULL Used for ERMS Reporting.......................
4 RB_EXIST_THREADS Number(8,0) INTEGER NOT NULL Used for ERMS Reporting.....................
5 RC_CASE_COUNT Number(7,0) INTEGER NOT NULL Case Count
6 RC_SOLUTION_COUNT Number(7,0) INTEGER NOT NULL Used for ERMS Reporting.......................
7 RB_RELATED_OBJ_CNT Number(7,0) INTEGER NOT NULL Used for ERMS Reporting...................
8 ROW_ADDED_DTTM DateTime(26) TIMESTAMP This is a datetime field for record creation.