RB_ERMS_ECCAC_V

(SQL View)
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Categorization Confidence

Used for ERMS reports. Displays the Knowledge Base scores for emails (calling this the Categorization Confidence)

SELECT D.TMPLT_CATEGRY_NAME ,0 ,0 ,C.KB_THRESHOLD ,0 ,0 ,0 ,B.SLA_EXT_BASE_DTTM FROM PS_RB_ERMS_SYSDEFN A , PS_RB_IN_EMAIL B , PS_RB_AMP_NLPOUTPT C , PS_RBC_TEMPLT_CAT D WHERE A.TMPLT_CATEGRY_ID <> B.TMPLT_CATEGRY_ID AND B.MCF_EMAIL_ID = C.MCF_EMAIL_ID AND B.TMPLT_CATEGRY_ID = D.TMPLT_CATEGRY_ID

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 TMPLT_CATEGRY_NAME Character(30) VARCHAR2(30) NOT NULL Holds the names of the categories. 01/16/03: Set the Format Type to "Mixedcase", from Uppercase.
2 RB_TOTAL_EMAILS Number(8,0) INTEGER NOT NULL Detail item status
3 RB_CLOSED_AUTO Number(8,0) INTEGER NOT NULL Detail item status
4 KB_THRESHOLD Number(6,2) DECIMAL(5,2) NOT NULL Used to indicate the threshold
5 RC_CASE_COUNT Number(7,0) INTEGER NOT NULL Case Count
6 RB_CLOSED_REP Number(8,0) INTEGER NOT NULL Detail item status
7 RB_CLOSED_MULT_REP Number(8,0) INTEGER NOT NULL Detail item status
8 ROW_ADDED_DTTM DateTime(26) TIMESTAMP This is a datetime field for record creation.