RB_ERMS_C_AUT_V(SQL View) |
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Emails closed by Auto ResponseUsed for ERMS reports.................. |
SELECT C.TMPLT_CATEGRY_NAME ,0 ,0 ,0 ,0 ,0 ,0 ,0 ,0 ,0 ,COUNT(*) ,A.CLOSED_DTTM ,A.CLOSED_DTTM FROM PS_RB_IN_EMAIL A , PS_RBC_TEMPLT_CAT C WHERE A.CLOSED_DTTM IS NOT NULL AND A.RB_DETAIL_STATUS = 'AUT' AND A.TMPLT_CATEGRY_ID = C.TMPLT_CATEGRY_ID GROUP BY C.TMPLT_CATEGRY_NAME,A.CLOSED_DTTM |
# | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
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1 | TMPLT_CATEGRY_NAME | Character(30) | VARCHAR2(30) NOT NULL | Holds the names of the categories. 01/16/03: Set the Format Type to "Mixedcase", from Uppercase. |
2 | RB_EMAIL_ASSIGNED | Number(8,0) | INTEGER NOT NULL | Detail item status |
3 | RB_EXIST_THREADS | Number(8,0) | INTEGER NOT NULL | Used for ERMS Reporting..................... |
4 | RB_NEW_THREADS | Number(8,0) | INTEGER NOT NULL | Used for ERMS Reporting....................... |
5 | RB_EMAIL_REASIGNED | Number(8,0) | INTEGER NOT NULL | Used for ERMS Reporting.......................... |
6 | RB_TOTAL_EMAILS | Number(8,0) | INTEGER NOT NULL | Detail item status |
7 | RB_CLOSED_DUEDATE | Number(8,0) | INTEGER NOT NULL | Detail item status |
8 | RB_CLOSED_CAN | Number(8,0) | INTEGER NOT NULL | Detail item status |
9 | RB_CLOSED_DUP | Number(8,0) | INTEGER NOT NULL | Detail item status |
10 | RB_CLOSED_REP | Number(8,0) | INTEGER NOT NULL | Detail item status |
11 | RB_CLOSED_AUTO | Number(8,0) | INTEGER NOT NULL | Detail item status |
12 | ROW_ADDED_DTTM | DateTime(26) | TIMESTAMP | This is a datetime field for record creation. |
13 | CLOSED_DTTM | DateTime(26) | TIMESTAMP | Date Time stamp for when the case status category was changed to closed. |