RB_EMAIL_NOTE(SQL Table) |
Index Back |
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Note for E-mailE-mail Notes Used for Reply and Outbound E-mail. |
# | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
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1 | INTERACTION_ID | Character(15) | VARCHAR2(15) NOT NULL | interaction id |
2 | NOTE_SEQ_NBR | Number(6,0) | INTEGER NOT NULL |
Note ID
Default Value: 1 |
3 | RC_SUMMARY | Character(80) | VARCHAR2(80) NOT NULL | Typically a summary of a long field. |
4 | RB_NOTE_TYPE | Character(1) | VARCHAR2(1) NOT NULL |
E-mail Note Types
C=Customer Call E=Customer Email M=Comment R=Research Default Value: E |
5 | NOTE_ORIGIN | Character(1) | VARCHAR2(1) NOT NULL |
Used in E-mail Notes
I=Internal Default Value: I |
6 | BO_ID_CUST | Number(31,0) | DECIMAL(31) NOT NULL | This field stores the Business Object ID for the customer. |
7 | BO_ID_CONTACT | Number(31,0) | DECIMAL(31) NOT NULL | This field indicates the Business Object ID for the contact. |
8 | ROLE_TYPE_ID_CNTCT | Number(12,0) | DECIMAL(12) NOT NULL | Stores ROLE_TYPE_ID for the contact |
9 | ROLE_TYPE_ID_CUST | Number(12,0) | DECIMAL(12) NOT NULL | Stores ROLE_TYPE_ID for the customer |
10 | PERSON_ID | Character(15) | VARCHAR2(15) NOT NULL |
Person ID
Prompt Table: RC_NOTE_HD_VW |
11 | RC_VISIBILITY | Character(4) | VARCHAR2(4) NOT NULL |
Case Visibility, used for cases and case objects/attributes.
A=All I=Internal Default Value: I |
12 | RC_DESCRLONG | Long Character | CLOB | Long description used in CallCenter for Problem, Solution... |
13 | ROW_ADDED_DTTM | DateTime(26) | TIMESTAMP | This is a datetime field for record creation. |
14 | ROW_ADDED_OPRID | Character(30) | VARCHAR2(30) NOT NULL | ID of user who added the row. |
15 | ROW_LASTMANT_DTTM | DateTime(26) | TIMESTAMP | The date and time that the row was last updated. |
16 | ROW_LASTMANT_OPRID | Character(30) | VARCHAR2(30) NOT NULL | ID of user who last modified the row. |
17 | SYNCID | Number(10,0) | DECIMAL(10) NOT NULL | The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle. |
18 | SYNCDTTM | DateTime(26) | TIMESTAMP | Synchronization Last Update Date Time |