RB_CSE_CREATE_V

(SQL View)
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Cases Created from ERMS

CRM ERMS table Used for ERMS Reports

SELECT B.MAILBOX_ID , B.INTERACTION_ID , A.INTERACT_BEGIN , A.ROW_ADDED_OPRID , C.OPRALIASVALUE FROM PS_RI_SUB_INTERACT A , PS_RB_IN_EMAIL B , PSOPRALIAS C WHERE A.SUBINT_OBJ_TYPE ='CASE' AND A.INTERACTION_ID = B.INTERACTION_ID AND A.ROW_ADDED_OPRID = C.OPRID

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 MAILBOX_ID Character(30) VARCHAR2(30) NOT NULL Mail Box Id is an Id associated with Mail Boxes
2 INTERACTION_ID Character(15) VARCHAR2(15) NOT NULL interaction id
3 INTERACT_BEGIN DateTime(26) TIMESTAMP begin interaction
4 ROW_ADDED_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who added the row.
5 OPRALIASVALUE Character(30) VARCHAR2(30) NOT NULL User ID Attribute Value