| # |
PeopleSoft Field Name |
PeopleSoft Field Type |
Database Column Type |
Description |
| 1 |
 RB_COD_CTI |
Character(5) |
VARCHAR2(5) NOT NULL |
Used for the configuration between Siebel Call Center On Demand and PeopleSoft
|
| 2 |
RB_COD_DNIS |
Character(15) |
VARCHAR2(15) NOT NULL |
Used for the configuration between Siebel Call Center On Demand and PeopleSoft
|
| 3 |
COMPONENT_NAME |
Character(4) |
VARCHAR2(4) NOT NULL |
Used to hold a component's name.
1=Customer 360 Search Page
2=IT Worker 360 Search Page
3=Support Case Search Page
4=IT Helpdesk Search Page
5=HR Helpdesk Search Page
6=HR Worker 360 Search Page
|
| 4 |
CTI_TRANSACTION |
Character(5) |
VARCHAR2(5) NOT NULL |
The CTI transaction for this unit of work.
|
| 5 |
ROW_ADDED_DTTM |
DateTime(26) |
TIMESTAMP |
This is a datetime field for record creation.
|
| 6 |
ROW_ADDED_OPRID |
Character(30) |
VARCHAR2(30) NOT NULL |
ID of user who added the row.
|
| 7 |
ROW_LASTMANT_DTTM |
DateTime(26) |
TIMESTAMP |
The date and time that the row was last updated.
|
| 8 |
ROW_LASTMANT_OPRID |
Character(30) |
VARCHAR2(30) NOT NULL |
ID of user who last modified the row.
|
| 9 |
SYNCID |
Number(10,0) |
DECIMAL(10) NOT NULL |
The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle.
|
| 10 |
SYNCDTTM |
DateTime(26) |
TIMESTAMP |
Synchronization Last Update Date Time
|
| 11 |
RC_MAINT_OWNER |
Character(1) |
VARCHAR2(1) NOT NULL |
Call center Maintenance Owner
0=PeopleSoft
1=PeopleSoft / Customer Modified
2=Customer
Default Value: 2
|
| 12 |
SYSD_APPLICATION01 |
Character(1) |
VARCHAR2(1) NOT NULL |
PS CRM Core
N=No
S=Sample Data
Y=Yes
Y/N Table Edit
Default Value: N
|
| 13 |
SYSD_APPLICATION02 |
Character(1) |
VARCHAR2(1) NOT NULL |
Financial Services
N=No
S=Sample Data
Y=Yes
Y/N Table Edit
Default Value: N
|
| 14 |
SYSD_APPLICATION03 |
Character(1) |
VARCHAR2(1) NOT NULL |
Telecommunications
N=No
S=Sample Data
Y=Yes
Y/N Table Edit
Default Value: N
|
| 15 |
SYSD_APPLICATION04 |
Character(1) |
VARCHAR2(1) NOT NULL |
Government
N=No
S=Sample Data
Y=Yes
Y/N Table Edit
Default Value: N
|
| 16 |
SYSD_APPLICATION05 |
Character(1) |
VARCHAR2(1) NOT NULL |
Energy
N=No
S=Sample Data
Y=Yes
Y/N Table Edit
Default Value: N
|
| 17 |
SYSD_APPLICATION06 |
Character(1) |
VARCHAR2(1) NOT NULL |
Insurance
N=No
S=Sample Data
Y=Yes
Y/N Table Edit
Default Value: N
|
| 18 |
SYSD_APPLICATION07 |
Character(1) |
VARCHAR2(1) NOT NULL |
High Technology
N=No
S=Sample Data
Y=Yes
Y/N Table Edit
Default Value: N
|
| 19 |
SYSD_APPLICATION08 |
Character(1) |
VARCHAR2(1) NOT NULL |
HR HelpDesk
N=No
S=Sample Data
Y=Yes
Y/N Table Edit
Default Value: N
|
| 20 |
SYSD_APPLICATION09 |
Character(1) |
VARCHAR2(1) NOT NULL |
System Data Field for Application 9. Application 9 is used for Wealth Management.
N=No
S=Sample Data
Y=Yes
Y/N Table Edit
Default Value: N
|
| 21 |
SYSD_APPLICATION10 |
Character(1) |
VARCHAR2(1) NOT NULL |
Used in Application 10
N=No
S=Sample Data
Y=Yes
Y/N Table Edit
Default Value: N
|