RB_CHAT_QUED_V

(SQL View)
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ERMS CHAT QUEUED

Common ERMS Chat REPORT................

SELECT M.MCF_CHAT_ID , Q.RB_CHAT_QUEUE , 1 , 0 , 0 , 0 , 0 , ' ' , ' ' , M.DTTM_STAMP , M.DTTM_STAMP FROM PS_MCFCHATLOG M , PS_RB_CHAT_DETAIL Q WHERE M.MCF_CHAT_ACTION = 'LogID' AND M.MCF_CHAT_ID = Q.MCF_CHAT_ID GROUP BY M.MCF_CHAT_ID, Q.RB_CHAT_QUEUE, M.DTTM_STAMP

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 MCF_CHAT_ID Number(15,0) DECIMAL(15) NOT NULL MCF InitChat ID
2 QUEUE_NAME Character(30) VARCHAR2(30) NOT NULL Queue Name
3 TOTAL_QUEUED Number(8,0) INTEGER NOT NULL Queued Emails on the MCF Queue server
4 CHAT_HANDLED Number(8,0) INTEGER NOT NULL Chat Handled
5 CHAT_ABANDON Number(8,0) INTEGER NOT NULL Chat Abandon
6 CHAT_TRANSFER Number(8,0) INTEGER NOT NULL Chat Transfer
7 BUDDY_INVITE Number(8,0) INTEGER NOT NULL Buddy's invited to chat
8 OPRID Character(30) VARCHAR2(30) NOT NULL A user's ID (see PSOPRDEFN).
9 PERSON_ID Character(15) VARCHAR2(15) NOT NULL Person ID
10 ROW_ADDED_DTTM DateTime(26) TIMESTAMP This is a datetime field for record creation.
11 ROW_LASTMANT_DTTM DateTime(26) TIMESTAMP The date and time that the row was last updated.