RB_CHAT_FAQ_VW

(SQL View)
Index Back

Chat FAQ Solution View

CRM Chat related Call Center Solution View

SELECT SOLUTION_ID ,RC_SUMMARY , SOLUTION_DESCR FROM PS_RC_SOLUTION WHERE FAQ_FLAG ='Y'

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 SOLUTION_ID Number(15,0) DECIMAL(15) NOT NULL Solution ID
2 RC_SUMMARY Character(80) VARCHAR2(80) NOT NULL Typically a summary of a long field.
3 RB_CHAT_QUESTION Long Character CLOB chat question ...........