RB_CHAT_FAQ_VW(SQL View) |
Index Back |
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Chat FAQ Solution ViewCRM Chat related Call Center Solution View |
SELECT SOLUTION_ID ,RC_SUMMARY , SOLUTION_DESCR FROM PS_RC_SOLUTION WHERE FAQ_FLAG ='Y' |
# | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
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1 | SOLUTION_ID | Number(15,0) | DECIMAL(15) NOT NULL | Solution ID |
2 | RC_SUMMARY | Character(80) | VARCHAR2(80) NOT NULL | Typically a summary of a long field. |
3 | RB_CHAT_QUESTION | Long Character | CLOB | chat question ........... |