PSARCH_IDPSARCH_BATCHNUMRB_CHAT_IDSOLUTION_IDN=No
Y=Yes
Y/N Table Edit
Default Value: N
RB_CHAT_ATO_HST(SQL Table) |
Index Back |
|---|---|
Chat automation solution tableCRM Chat automation NLP suto-suggested resoltuion history table |
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
|---|---|---|---|---|
| 1 | PSARCH_ID |
Character(8) | VARCHAR2(8) NOT NULL | Archive ID (see PSARCHTEMPLATE). |
| 2 | PSARCH_BATCHNUM |
Number(30,0) | DECIMAL(30) NOT NULL | Archive Batch Number |
| 3 | RB_CHAT_ID |
Number(15,0) | DECIMAL(15) NOT NULL | CRM Chat ID |
| 4 | SOLUTION_ID |
Number(15,0) | DECIMAL(15) NOT NULL | Solution ID |
| 5 | YES_NO | Character(1) | VARCHAR2(1) NOT NULL |
Indicator flag -- Yes (Y) or No (N)
N=No Y=Yes Y/N Table Edit Default Value: N |