RB_CASE_NOTE_DT(SQL View) |
Index Back |
|---|---|
Note for Call Center Case/RSLNCase Notes Used for the notes list distribution role |
| SELECT 'Case' , %NumToChar(A.CASE_ID) , B.CASE_CONTACT , C.NAME , ' ' , D.BO_NAME , B.BO_ID_CUST , B.BO_ID_CONTACT , B.ROLE_TYPE_ID_CUST , B.ROLE_TYPE_ID_CNTCT , E.ASSIGNED_TO , A.BUSINESS_UNIT , A.NOTE_SEQ_NBR , A.RC_SUMMARY , A.RC_NOTE_TYPE , A.RC_VISIBILITY , %subrec(RB_AUDIT_SBR, A) , A.RC_DESCRLONG , ' ' FROM PS_RC_CASE_NOTE A , PS_RC_CASE B , PS_RB_PRSN_P_NM_VW C , PS_BO D , PS_RC_CASE E WHERE A.CASE_ID = B.CASE_ID AND A.CASE_ID = E.CASE_ID AND B.CASE_CONTACT = C.PERSON_ID AND E.BO_ID_CUST = D.BO_ID AND E.RC_STATUS <> 'RESOL' |
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
|---|---|---|---|---|
| 1 | NOTE_SOURCE | Character(15) | VARCHAR2(15) NOT NULL | The original location a note came from. Or the source location of the note, either a lead, opportunity, customer, contact, case or service order. |
| 2 | ID_NOTE | Character(20) | VARCHAR2(20) NOT NULL | ID Number |
| 3 | PERSON_ID | Character(15) | VARCHAR2(15) NOT NULL | Person ID |
| 4 | NAME | Character(50) | VARCHAR2(50) NOT NULL | Name |
| 5 | CUST_ID | Character(15) | VARCHAR2(15) NOT NULL | Customer ID |
| 6 | NAME1 | Character(50) | VARCHAR2(50) NOT NULL | Generic 50 character name field for storing names. |
| 7 | BO_ID_CUST | Number(31,0) | DECIMAL(31) NOT NULL | This field stores the Business Object ID for the customer. |
| 8 | BO_ID_CONTACT | Number(31,0) | DECIMAL(31) NOT NULL | This field indicates the Business Object ID for the contact. |
| 9 | ROLE_TYPE_ID_CUST | Number(12,0) | DECIMAL(12) NOT NULL | Stores ROLE_TYPE_ID for the customer |
| 10 | ROLE_TYPE_ID_CNTCT | Number(12,0) | DECIMAL(12) NOT NULL | Stores ROLE_TYPE_ID for the contact |
| 11 | PERSON_ID_OWNER | Character(15) | VARCHAR2(15) NOT NULL | Contact Identifier for Treasury Contacts |
| 12 | BUSINESS_UNIT | Character(5) | VARCHAR2(5) NOT NULL |
Business Unit
Default Value: RC_CASE.BUSINESS_UNIT Prompt Table: SP_BU_RC_NONVW |
| 13 | NOTE_SEQ_NBR | Number(6,0) | INTEGER NOT NULL |
Note ID
Default Value: 1 |
| 14 | RC_SUMMARY | Character(80) | VARCHAR2(80) NOT NULL | Typically a summary of a long field. |
| 15 | RC_NOTE_TYPE | Character(5) | VARCHAR2(5) NOT NULL |
Case Note Types
Prompt Table: RC_NOTETYPE_TBL |
| 16 | RC_VISIBILITY | Character(4) | VARCHAR2(4) NOT NULL |
Case Visibility, used for cases and case objects/attributes.
A=All I=Internal Default Value: I |
| 17 | ROW_ADDED_DTTM | DateTime(26) | TIMESTAMP | This is a datetime field for record creation. |
| 18 | ROW_ADDED_OPRID | Character(30) | VARCHAR2(30) NOT NULL | ID of user who added the row. |
| 19 | ROW_LASTMANT_DTTM | DateTime(26) | TIMESTAMP | The date and time that the row was last updated. |
| 20 | ROW_LASTMANT_OPRID | Character(30) | VARCHAR2(30) NOT NULL | ID of user who last modified the row. |
| 21 | SYNCID | Number(10,0) | DECIMAL(10) NOT NULL | The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle. |
| 22 | SYNCDTTM | DateTime(26) | TIMESTAMP | Synchronization Last Update Date Time |
| 23 | DESCRLONG | Long Character | CLOB | Long Description |
| 24 | DESCR50 | Character(50) | VARCHAR2(50) NOT NULL | Description of length 50 |